Terms of Service

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

BetterCredit LLC (“BetterCredit,” “we,” “us,” or “our”) is located in Chicago, IL 60657. BetterCredit helps renters build credit toward homeownership by reporting on-time rent payments to the credit bureaus. The Service is offered only in the United States.

To use the Service, you must be at least 18 years old, a resident of the United States, and able to form a binding contract. By using the Service, you represent that you meet these requirements and that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information, to keep it current, and to notify us promptly of any unauthorized use. We may suspend or terminate accounts that contain inaccurate information or that are used in violation of these Terms.

Once your identity is verified and your subscription is active, we report your on-time rent payments to the credit bureaus. The bureaus independently determine whether and how reported information affects your credit score.

BetterCredit is not a credit repair organization and does not provide credit repair services. We do not remove, dispute on your behalf, or alter existing information on your credit report, and we do not guarantee any specific change to your credit score or any particular outcome, including mortgage approval.

By enrolling, you authorize BetterCredit and our reporting infrastructure providers to collect, verify, and furnish information about your rent payments to the credit bureaus. You represent that the tenancy and payment information you provide is true, that you are the person responsible for the rent reported, and that you are authorized to connect any bank account you link to the Service. You may withdraw this authorization by cancelling your subscription, though information already furnished remains subject to the bureaus’ own retention practices.

The Service is offered on the following plans. Current pricing is shown at checkout and is subject to change with notice:

• •Starter — $9.99/month: rent reporting to Experian.
• •Premium — $19.99/month: rent reporting to all three credit bureaus, plus access to a licensed loan officer.
• •Premium + Boost — $19.99/month plus a one-time $99 fee: Premium, plus a one-time addition of up to 24 months of retroactive rent history sourced through your connected bank account.

Subscriptions are billed monthly in advance and automatically renew each month until you cancel. By subscribing, you authorize us and our payment processor to charge your payment method on each renewal date until cancellation. The one-time Boost fee is charged once at the time you add it.

You may cancel your subscription at any time from your account or by contacting us. Cancellation takes effect at the end of your current billing period, and you will retain access until then. Except where required by law, monthly fees already charged are non-refundable, and we do not provide prorated refunds for partial billing periods. The one-time Boost fee is non-refundable once retroactive reporting has been initiated.

To report accurately and to comply with our obligations, we verify your identity before activating reporting. We may decline to provide, or may suspend, the Service if we are unable to verify your identity or if we detect fraud or misuse.

BetterCredit was founded by a licensed mortgage loan officer, and eligible members may choose to be connected with a licensed loan officer to discuss mortgage readiness. Any such mortgage services are separate from the Service, are provided under their own agreements and disclosures, and are subject to applicable lending laws and qualification requirements.

Nothing in these Terms or in the Service is a commitment to lend, a loan approval, a mortgage application, or an offer of credit, and use of the Service does not guarantee that you will qualify for any loan.

We use Plaid to connect your bank account and Stripe to process payments. Your use of those connections is also subject to Plaid’s and Stripe’s respective terms and privacy policies. We are not responsible for the practices of third-party services.

You agree not to:

• •Provide false, misleading, or fraudulent information, including rent or payment information that is not accurate.
• •Use the Service to report payments you did not make or for a tenancy that is not yours.
• •Attempt to access another user’s account or data, or to probe, scan, or breach our security.
• •Interfere with or disrupt the Service, or use it in violation of any law.
• •Copy, scrape, reverse engineer, or resell any part of the Service.

The Service, including its software, content, design, and the BetterCredit name and logo, is owned by BetterCredit LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal purpose. All rights not expressly granted are reserved.

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that reporting will produce any particular result. The credit bureaus, not BetterCredit, determine how reported information is used.

To the fullest extent permitted by law, BetterCredit and its owners, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold harmless BetterCredit and its owners, employees, and service providers from any claims, losses, or expenses, including reasonable attorneys’ fees, arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Except where prohibited by law, you and BetterCredit agree to resolve any dispute relating to the Service through binding individual arbitration rather than in court, and you and BetterCredit waive any right to participate in a class action. This section does not limit your separate rights to dispute the accuracy of furnished information with us or the credit bureaus under the Fair Credit Reporting Act.

You may stop using the Service at any time by cancelling your account. We may suspend or terminate your access if you violate these Terms, if we are required to by law, or to protect the Service or its users. Provisions that by their nature should survive termination will survive.

By using the Service, you consent to receive communications from us electronically, including notices, disclosures, and agreements, and you agree that electronic communications satisfy any legal requirement that such communications be in writing.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

Questions about these Terms? Contact us at support@bettercredit.io or by mail at BetterCredit LLC, Chicago, IL 60657.